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Kem Tolliver, CMPE, CPC, CMOMKem is the co-author of Revenue Cycle Management: Don’t Get Lost in the Financial Maze, published by MGMA®. She also created and delivered the first-ever Revenue Cycle Management Certificate program on behalf of MGMA. Medical practices managed by Kem have received MGMA® “Better Performing Practice” distinctions in the areas of Accounts Receivable and Collections. As a national and regional SME, Kem develops and delivers educational content to industry leadership. Kem holds dual Bachelor of Science degrees in Healthcare Administration and Organizational Management; Summa Cum Laude and Magna Cum Laude respectively. Her certifications include: Certified Medical Practice Executive (CMPE), Certified Professional Coder (CPC) and Certified Medical Office Manager (CMOM). For over 20 years she has provided strategic and operational leadership to medical practices and hospitals. As the President of Medical Revenue Cycle Specialists, LLC (MRCS) her team leads Health Care Organizations in: Practice Start Up and Transformation, Revenue Cycle Improvements, Clinical Documentation Improvement, Educational Programing, Payer Contracting, HIT Software Development, EMR/PM software customization and Telehealth integration. Kem has served on the Board of Directors of MD MGMA as the Chair of the Practice Management Committee and Chair of the Government Affairs Committee. She received MD MGMA’s 2016 Outstanding Service Award and was the 2018 State of Maryland ACMPE Certification Rep. Sessions: |
JUSTIN OSMONDJustin was born with a severe/profound hearing loss. He was diagnosed at the age of 2 with a 90% hearing loss, and after 12 years of intense speech and listening therapy, he can now speak with passion and, through modern-day technology, hear with conviction. Considering the fact that he was a couple of years behind his peers, he has shown through intense dedication, mental toughness, and physical exertion, that nothing can stop him from going after his dreams. Despite living with a profound hearing loss, Justin pressed forward with a perfect brightness of hope and a love for all humanity. Even after being told by doctors, teachers, and professionals that he would never play a musical instrument, he went on to play the violin, viola, piano, and drums. He has received numerous awards, such as the prestigious Sterling scholarship in music, academic scholarships, honorary achievements, and many athletic titles in soccer, football, basketball, and track. He is also proud to represent the Boy Scouts of America as an Eagle Scout, and he currently has his Master’s in Business Administration. Justin is a family man who resides with his sweetheart Kristi, his two little angels, and his fluffy dogs in southern Utah. Justin loves 4-wheeling, boating, camping, anything outdoors, and spending time with family and friends. Justin knows first-hand what it is like to live in a world without sound. In his recently published book “Hearing with My Heart," he shares his story with the world in order to help everyone understand the struggles of living with hearing loss and how to overcome it. He lives every day by his personal motto: “I may have a hearing loss, but that hearing loss does not have me.
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Rachel carey, esq.Rachel Carey, Esq. is a seasoned healthcare attorney with extensive experience advising providers, ambulatory surgery centers, and health systems on regulatory compliance, strategic planning, and transactional matters. She is an expert in structuring new service lines, navigating Stark Law, Anti-Kickback Statute, certificate of need, licensure, and payer contracting. Rachel’s background includes guiding organizations through the legal, operational, and financial complexities of service line expansion, ensuring compliance and optimizing reimbursement. Her expertise makes her a trusted advisor for healthcare executives seeking to grow their practices while maintaining regulatory integrity and operational excellence. Session:Breakout Session 303 - Strategic Planning for Adding New Service Lines |  Brian Courtney, RPLU, AAIBrian began his career at the height of a difficult insurance market. Working with a large regional insurance broker, Brian served various industries in procuring insurance coverage for tough-to-place risk. Prior to joining The Safegard Group, Brian joined a large national insurance brokerage firm where he gained considerable experience in risk management, serving the needs of large middle-market companies in industries such as Manufacturing, Distribution, Healthcare, Construction and Not-for-Profit. Brian Courtney joined The Safegard Group, Inc. in April 2005 and currently serves as Vice President for the company. He is primarily responsible for the direction of risk management services for his clientele. Brian is a dynamic and engaging speaker that is unafraid to speak on difficult subject matters that impact any organization’s total cost of risk. His interactive approach makes it easier for the audience to learn the subject matter and to gain key takeaways to improve their business. Session:Breakout Session 201 - Creating a Healthy Workplace Environment |
Kevin isaacsKevin Isaacs is the President and Founder of Tribunus Health, a company dedicated to advocating for healthcare providers by strengthening their relationships with payers and negotiating favorable reimbursement contracts. He holds an MBA from the University of Virginia Darden School of Business and a BS in Commerce from UVA’s McIntire School of Commerce. Kevin founded Tribunus Health in response to personal losses related to behavioral and mental health challenges, driving his commitment to improving access to quality healthcare through data-driven, provider-focused payer contracting. Under his leadership since 2019, Tribunus Health has negotiated over 10,000 contracts and impacted more than 100 million patients nationwide. Prior to Tribunus, Kevin gained experience in management and advisory roles across various industries. He is based in Charlottesville, Virginia. Session: |
Jennifer KingAs the Center Administrator at Richmond Vascular Center for over 14 years, Jennifer has had the privilege of working at the intersection of patient care, innovation, and leadership. Her journey in healthcare has been driven by a deep commitment to improving lives through compassionate service and educating others on the benefits of minimally-invasive procedures. Throughout her career, she has worked closely with physicians, staff, and patients to ensure the highest standards of care and operational excellence. She is passionate about creating an environment where patients feel heard, supported, and confident in their treatment — especially having knowledge about treatments that offer less pain, quicker recovery, and better outcomes. Jennifer is proud to be part of a field that’s continually evolving, and I remain committed to learning, leading, and contributing to the future of minimally-invasive healthcare. Session:Breakout Session 301 - True Stories: Shaping Today’s Healthcare Industry |
Sal KohgadaiSal Kohgadai currently serves as a Virtual Technology Executive at Medicus IT, supporting healthcare organizations across the nation. With over 25 years of experience, he brings deep expertise in operational efficiency, resiliency management, and strategic IT development. As a certified HIPAA security and privacy expert, Sal is dedicated to helping clients navigate the evolving cybersecurity landscape and reduce risk. Session:Breakout Session 302 - Artificial Intelligence: Future-Proofing Your Organization |
Bill lopezAs co-founder and Vice President of Business Development and Innovation at Strategic Solutions, Bill Lopez is responsible for assisting healthcare organizations in evaluating, planning, developing, and improving business processes and systems to ensure they appropriately support business goals and maintain industry compliance. Session:Breakout Session 103 - HIPAA Security 2.0: What Practices Need to Know Today |
Colleen Mathias, MSHA, CPC, FACMPEMore info coming soon! Session:Breakout Session 301 - True Stories: Shaping Today’s Healthcare Industry |
Jammie Matthews, CPT, CCRC, ACRP-CP, CBDTJammie has been with The Endocrinology & Diabetes Center for just over 10 years. There, she started in the clinical research department and now serves as the Director of Business Operations and Senior Clinical Research Coordinator for the department. She holds certifications in phlebotomy, bone densitometry, and as a clinical research coordinator and as a clinical professional. In 2024, she began her role as Practice Manager of the clinic. Currently, she is pursuing a certification from Johns Hopkins as a Certified Medical Office Manager. Session:Breakout Session 301 - True Stories: Shaping Today’s Healthcare Industry |
Colin McCarthy, J.D.Colin McCarthy is a healthcare attorney at Kaufman & Canoles, PC with extensive experience representing providers in audits, investigations, and self-disclosures. He advises hospitals, physician groups, and other healthcare providers on responding to Medicare and Medicaid audits, defending against OIG and DOJ inquiries, and managing internal investigations, repayments, and voluntary disclosures. He brings a practical, enforcement-informed approach to advising clients under regulatory scrutiny. Session: |
Dr. Jack Morana, DHA, MS, MSHA, FACMPE, FACHEJack has been in the healthcare field for almost 30 years, serving in many roles throughout his career. He is currently the CEO for Bone & Joint Specialist of Winchester, which is a specialty orthopedic practice, and has been there for the past 14 years. He has a Doctorate in Health Administration (DHA) from the University of Phoenix, an MSHA in Health Administration from the Medical College of Virginia Campus of Virginia Commonwealth University, and a MS in Psychology from Radford University. Currently, he is the President of the Healthcare Leaders Association of Virginia, and has served with the association in various capacities over the past 8 years. He is a Fellow in the American College of Healthcare Executives (FACHE) as well as a Fellow in the American College of Medical Practice Executives (FACMPE). Session:Breakout Session 301 - True Stories: Shaping Today’s Healthcare Industry |
Dr. Cynthia NwAubaniDr. Cynthia C. Nwaubani, PharmD, BCPS is the CEO and founder of PharmD Live, a virtual care company advancing pharmacist-led chronic care management. With over 20 years of experience spanning clinical practice, medication safety, and healthcare policy, she is nationally recognised expert in medication risk management and value-based care. Dr Nwaubani has spearheaded scalable care delivery models for high-risk Medicare populations and has deep expertise in CMS care management programs, including Chronic Care Management (CCM), Transitional Care Management (TCM), and the new Advanced Primary Management (APCM) initiative. Session: |
Megan PapaleoWhile working for Strategic Solutions for the past 11 years, Megan has earned her HCISPP (Healthcare Information Security and Privacy Practitioner) and CISSP (Certified Information Systems Security Professional) certifications, working with healthcare clients to perform HIPAA risk assessments and maintain general security and governance compliance. Session:Breakout Session 103 - HIPAA Security 2.0: What Practices Need to Know Today |
Kapil patelKapil Patel is the founder of Inspiring Happiness at Work™ and a transformational speaker who helps healthcare and high-pressure industry leaders turn stress into engagement and burnout into brilliance. After building a multimillion-dollar IT firm and facing his own struggle with disengagement, Kapil developed the G.P.S. for Happiness™ framework, which equips leaders with bottom-up strategies to reduce stress, build resilient teams, and strengthen workplace culture. With 21 years of leadership experience and a decade of research, Kapil delivers actionable, story-driven sessions that connect directly with the challenges of healthcare leaders, practice managers, compliance officers, and healthcare administrators. His workshops have boosted morale, retention, and purpose in industries from IT to healthcare. Kapil is also a co-author with legendary business thinker Brian Tracy and a featured speaker at leadership conferences, and organizations worldwide. His mission: help healthcare teams rediscover joy at work while improving patient and practice outcomes. Session:Breakout Session 102 - GPS for Happiness at Work™: Practical Tools to Reignite Purpose & Joy in Healthcare Teams |
