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Kem Tolliver, CMPE, CPC, CMOMKem is the co-author of Revenue Cycle Management: Don’t Get Lost in the Financial Maze, published by MGMA®. She also created and delivered the first-ever Revenue Cycle Management Certificate program on behalf of MGMA. Medical practices managed by Kem have received MGMA® “Better Performing Practice” distinctions in the areas of Accounts Receivable and Collections. As a national and regional SME, Kem develops and delivers educational content to industry leadership. Kem holds dual Bachelor of Science degrees in Healthcare Administration and Organizational Management; Summa Cum Laude and Magna Cum Laude respectively. Her certifications include: Certified Medical Practice Executive (CMPE), Certified Professional Coder (CPC) and Certified Medical Office Manager (CMOM). For over 20 years she has provided strategic and operational leadership to medical practices and hospitals. As the President of Medical Revenue Cycle Specialists, LLC (MRCS) her team leads Health Care Organizations in: Practice Start Up and Transformation, Revenue Cycle Improvements, Clinical Documentation Improvement, Educational Programing, Payer Contracting, HIT Software Development, EMR/PM software customization and Telehealth integration. Kem has served on the Board of Directors of MD MGMA as the Chair of the Practice Management Committee and Chair of the Government Affairs Committee. She received MD MGMA’s 2016 Outstanding Service Award and was the 2018 State of Maryland ACMPE Certification Rep. Sessions: |
JUSTIN OSMONDJustin was born with a severe/profound hearing loss. He was diagnosed at the age of 2 with a 90% hearing loss, and after 12 years of intense speech and listening therapy, he can now speak with passion and, through modern-day technology, hear with conviction. Considering the fact that he was a couple of years behind his peers, he has shown through intense dedication, mental toughness, and physical exertion, that nothing can stop him from going after his dreams. Despite living with a profound hearing loss, Justin pressed forward with a perfect brightness of hope and a love for all humanity. Even after being told by doctors, teachers, and professionals that he would never play a musical instrument, he went on to play the violin, viola, piano, and drums. He has received numerous awards, such as the prestigious Sterling scholarship in music, academic scholarships, honorary achievements, and many athletic titles in soccer, football, basketball, and track. He is also proud to represent the Boy Scouts of America as an Eagle Scout, and he currently has his Master’s in Business Administration. Justin is a family man who resides with his sweetheart Kristi, his two little angels, and his fluffy dogs in southern Utah. Justin loves 4-wheeling, boating, camping, anything outdoors, and spending time with family and friends. Justin knows first-hand what it is like to live in a world without sound. In his recently published book “Hearing with My Heart," he shares his story with the world in order to help everyone understand the struggles of living with hearing loss and how to overcome it. He lives every day by his personal motto: “I may have a hearing loss, but that hearing loss does not have me.
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Rachel carey, esq.Rachel Carey, Esq. is a seasoned healthcare attorney with extensive experience advising providers, ambulatory surgery centers, and health systems on regulatory compliance, strategic planning, and transactional matters. She is an expert in structuring new service lines, navigating Stark Law, Anti-Kickback Statute, certificate of need, licensure, and payer contracting. Rachel’s background includes guiding organizations through the legal, operational, and financial complexities of service line expansion, ensuring compliance and optimizing reimbursement. Her expertise makes her a trusted advisor for healthcare executives seeking to grow their practices while maintaining regulatory integrity and operational excellence. Session:Breakout Session 303 - Strategic Planning for Adding New Service Lines |  Brian Courtney, RPLU, AAIBrian began his career at the height of a difficult insurance market. Working with a large regional insurance broker, Brian served various industries in procuring insurance coverage for tough-to-place risk. Prior to joining The Safegard Group, Brian joined a large national insurance brokerage firm where he gained considerable experience in risk management, serving the needs of large middle-market companies in industries such as Manufacturing, Distribution, Healthcare, Construction and Not-for-Profit. Brian Courtney joined The Safegard Group, Inc. in April 2005 and currently serves as Vice President for the company. He is primarily responsible for the direction of risk management services for his clientele. Brian is a dynamic and engaging speaker that is unafraid to speak on difficult subject matters that impact any organization’s total cost of risk. His interactive approach makes it easier for the audience to learn the subject matter and to gain key takeaways to improve their business. Session:Breakout Session 201 - Creating a Healthy Workplace Environment |
Kevin isaacsKevin Isaacs is the President and Founder of Tribunus Health, a company dedicated to advocating for healthcare providers by strengthening their relationships with payers and negotiating favorable reimbursement contracts. He holds an MBA from the University of Virginia Darden School of Business and a BS in Commerce from UVA’s McIntire School of Commerce. Kevin founded Tribunus Health in response to personal losses related to behavioral and mental health challenges, driving his commitment to improving access to quality healthcare through data-driven, provider-focused payer contracting. Under his leadership since 2019, Tribunus Health has negotiated over 10,000 contracts and impacted more than 100 million patients nationwide. Prior to Tribunus, Kevin gained experience in management and advisory roles across various industries. He is based in Charlottesville, Virginia. Session: |
Raven Lee, MA-IOP, ACCRaven Lee is the founder of Raven Lee Consulting and creator of the Four Pillars™ of Organizational Health. With a master's in industrial & organizational psychology and certifications from the ICF and John Maxwell Team, she brings deep expertise in leadership development, strategic alignment, and team performance. A former HR Executive, Raven has worked closely with leaders navigating burnout, silos, and culture breakdowns. She helps organizations improve team dynamics and decision-making by strengthening the systems that drive healthy, sustainable success. Her work empowers leaders to shift from reactive management to intentional, high-impact leadership. Session: |
Bill lopezAs co-founder and Vice President of Business Development and Innovation at Strategic Solutions, Bill Lopez is responsible for assisting healthcare organizations in evaluating, planning, developing, and improving business processes and systems to ensure they appropriately support business goals and maintain industry compliance. Session:Breakout Session 103 - HIPAA Security 2.0: What Practices Need to Know Today |
Colin McCarthy, J.D.Colin McCarthy is a healthcare attorney at Kaufman & Canoles, PC with extensive experience representing providers in audits, investigations, and self-disclosures. He advises hospitals, physician groups, and other healthcare providers on responding to Medicare and Medicaid audits, defending against OIG and DOJ inquiries, and managing internal investigations, repayments, and voluntary disclosures. He brings a practical, enforcement-informed approach to advising clients under regulatory scrutiny. Session: |
Dr. Cynthia NawubaniDr. Cynthia C. Nwaubani, PharmD, BCPS is the CEO and founder of PharmD Live, a virtual care company advancing pharmacist-led chronic care management. With over 20 years of experience spanning clinical practice, medication safety, and healthcare policy, she is nationally recognised expert in medication risk management and value-based care. Dr Nwaubani has spearheaded scalable care delivery models for high-risk Medicare populations and has deep expertise in CMS care management programs, including Chronic Care Management (CCM), Transitional Care Management (TCM), and the new Advanced Primary Management (APCM) initiative. Session: |
Megan PapaleoWhile working for Strategic Solutions for the past 11 years, Megan has earned her HCISPP (Healthcare Information Security and Privacy Practitioner) and CISSP (Certified Information Systems Security Professional) certifications, working with healthcare clients to perform HIPAA risk assessments and maintain general security and governance compliance. Session:Breakout Session 103 - HIPAA Security 2.0: What Practices Need to Know Today |
Kapil patelKapil Patel is a transformational speaker and founder of Inspiring Happiness At Work™, known for helping high-pressure industries like IT, healthcare, and hospitality turn burnout into brilliance. As co-founder of a multimillion-dollar IT firm, Kapil equips organizations with his G.P.S. for Happiness™ framework—empowering teams from the bottom up to build engaged, resilient workplace cultures. Backed by 21 years of leadership experience and a decade of research, his inspiring, actionable workshops boost morale, retention, and purpose. He is scheduled to speak at MPI VA’s Annual Conference for hospitality leaders and brings the same clarity, energy, and inspiration to healthcare audiences. Session:Breakout Session 102 - GPS for Happiness at Work™: Practical Tools to Reignite Purpose & Joy in Healthcare Teams |
Sal KohgadaiSal Kohgadai currently serves as a Virtual Technology Executive at Medicus IT, supporting healthcare organizations across the nation. With over 25 years of experience, he brings deep expertise in operational efficiency, resiliency management, and strategic IT development. As a certified HIPAA security and privacy expert, Sal is dedicated to helping clients navigate the evolving cybersecurity landscape and reduce risk. Session:Breakout Session 302 - Artificial Intelligence: Future-Proofing Your Organization |
